Page 38 - HCS-CC
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CIO Objections – Sample Answers

Security:

    CCaaS is “Cisco Powered”

             Validated Design – Technical and Physical
             CCaaS implementation has been Tested and Certified
             3rd Party Audited
             Compliant
             Cisco’s Strategic Goal: “Same, Same, Same”...
             Same Design, Same Security Levels, Same Features, Same Endpoints, as on-prem
             Individual Instance = Virtualized CC Application = Same as an On-premise

    Telus Credentials

           Redundant network and server systems
           Security Player since 1994 – 20 years
           Ongoing acquisitions to ensure capabilities – ThreatGRID - May’14
           Enterprise Class Security
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