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Mobile Experience: Sales Acceleration








                          Key Industries                                                                       Key Care Abouts



                                                                   • Improve shopper/guest experience and brand loyalty through personalized
              • Retail & Hospitality
                                                                      engagement and satisfaction
              • Public Sector                                      • Enable a better 24/7 citizen/student and constituent experience and support
              • Sports & Entertainment
              • Healthcare                                            employee work styles

              • Transportation                                     • Optimize network performance during events to prevent outages, downtime, or
                                                                      poor experience




                            Key Buyers                                                                 Sample Opening Questions



                                                                   • Do you offer Wifi in your venue/store/hotel?
              • CMO, VP Guest Services                             • Do you currently have a mobile strategy for communicating with
              • Director of Public/Campus                             shoppers/students/citizens/fans?
                  Safety                                           • Do you have the ability to understand location patterns to optimize network

              • Director of Fan Engagement
              • IT, Operations                                        uptime and mitigate risk?
                                                                   • Are you pushing out ads or promos to your customers’ mobile devices?
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