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Market Snapshot: SaaS

             • Gartner estimates that
                  SaaS revenue was $21.3b
                  in 2015

             • CRM continues to be the largest
               market, closely followed by CCC, then ERP

             • SaaS revenue within the CRM market is
               forecast to reach $3.8b in 2011, up from $3.2b in 2010

                                                                                          Gartner , July 2011
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