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Bi-Modal IT




            Mode 1                                                                                                            Mode 2
            Marathon Runner                                                                                                 Sprinter


            Reliability                                              Goal                                                      Agility

            Price for Performance                                    Value                      Revenue, brand, customer experience




            Waterfall, high-ceremony                              Approach                               Agile, Kanban, low-ceremony

            Plan-driven, approval-based                          Governance                      Emperical, continuous, process-based



            Enterprise suppliers, long-term deals                  Sourcing                      Small, new vendors, short-term deals



            Good at conventional process, projects                  Talent                        Good at new and uncertain projects



            IT-centric, removed from the customer                   Culture                    Business-centric, close to the customer



            Long                                                 Cycle Times                                                    Short

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