Page 46 - MCPW - Multicloud Presales Workshop
P. 46

FlexPod is a partner Collaboration





                        How Cooperative Support works





                                   1                        2                        3                         4


                             The customer           The first vendor        If needed, the first     The FlexPod issue is
                             contacts the          contacted opens a         vendor assists in         resolved, and all
                          FlexPod ecosystem         case and begins         opening additional       cases are closed by
                           vendor where the         issue resolution            cases and               the respective
                          customer suspects                                      facilitates               vendors
                           the issue resides                                    multivendor
                                                                              coordination to
                                                                             resolve the issue














                                                                       48
   41   42   43   44   45   46   47   48   49   50   51