Page 19 - Business Outcome Selling - 1 day
P. 19

Customer View:
Shortcoming of Technology Sales Rep

Understanding our business                                           46.6
      needs/requirements

  Tailoring the discussion to
             our issues

          Quantifying the value
                proposition

   Clarifying business impact

Understanding our industry                                    36.7%

Product/service knowledge                                29.9%

                                           0%  10%  20%  30%  40%    50%

                                                         Percentage of re

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