Page 179 - CCST
P. 179

Exercise : roleplay



        • In groups of 3-4


           1 Citrix, 1 Customer, 1-2 Observers



        • Share the discussion that you want to have:


           – Role, Industry, Key Market Driver




        • Have a “Structured Conversation” around


           opening a NetScaler ADC opportunity




        • 3-5 mins each then swap



















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