Page 77 - HCS for Account Managers
P. 77
What to Listen Out For...
Business Initiatives, Trigger Points and Pain Points
Pain Points: Initiatives:
• Slow Go To Market • Reduce Time to Market
• Business under Financial Pressure • Improve Business Agility
• Competitive Pressure • Reduction (cost, green)
• Slow Decision Making • Customer Service Improvement
• Slow Problem Resolution • Restructuring
• Demanding Customers/Staff • New service/product launches
• Rapidly Changing trading • Rapid Growth/Expansion/Mergers & Acquisitions
• Seasonal Fluctuations • Maintain/Improve competitive positioning
• Improving communication with partners/suppliers
