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BASE CAMP NO. ONE
PAINS &
GAINS VALUE
CHAIN
OUTCOMES
• 3A: ACTIVE, ACTUAL & AGILE:
• Evaluation of the strongest impact
factors on the business model to
SERVICE stay attuned
BCG • DRIVE VALUE EXCELLENCE:
MATRIX • Alignment of pains and gains with
the XaaS Cloud value chain
• Analysis of pains and gains to
increase traction to all services
• Identification of possible “left-outs”
and ”left-overs” to speed-up
service value delivery
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