Page 6 - Love Your Webex - APO Webex Mastery 2021 Workbook
P. 6
2021 - Cisco APO Program - Webinar Mastery™
Know The Audience & Meeting Purpose
Coordinate
Dry-run and review how you do Webex sessions
Know the purpose/outcome of the session
Confirm customer Behavior Desired + Close
Establish Team Communications – Who is Doing What
Who/How to start – purpose, summary of issues
Who/How to handle questions – parking lot
Who/How to finish – next steps, confirm objectives met
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At The Start Introduce Webex to Participants
Ask to select “Full Screen” in upper right of
screen
Mute/Unmute - Show/Hide Video
Participant Panel – Raise Hand
Chat Panel
Use of Reactions
When sharing:
Zoom In/Out
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(c) 2021 Team Sales Development Inc. All Rights Reserved.
For exclusive use of workshop participant. 6
