Page 52 - Telstra Product Training

Connected Calling

Cisco Cisco
On-Premises & Collaboration
Partner Hosted HCS Cloud

Call Service Connect - connects Cisco Spark & the enterprise phone system – so they behave asone

Your Spark app becomes an enterprise softphone

Provides voice and video interoperability between Jabber and Spark

User benefits:
• Choice: use Jabber or Spark to call anyone without worrying about which you or the other person is using

• One number: be reached on Spark, Jabber, or a deskphone. Choose to take the call on whichever suits you best at that moment
• Reach everyone: call company extensions, PSTN numbers, Spark only users, and even video bridge numbers
• Company dial plan: dial from the Spark app as you would from your deskphone - call PSTN numbers via enterprise phone system
• Make the most of video assets: en-route to the office start a call on a mobile device and hand off to a room system when you arrive

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