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Operations vs. Development: The Chasm











                                     Operations                                               Development

                                     Monitoring                                               New ideas

                                       Inventory                                              UX
                                        Incidents                                             Functions

                                                SLA                                           Tools

                                           99,99%                                             Languages
                                           Backup                                             Agile

                                        Updating                                              CI

                                   Deployment                                                 SCRUM
                                    Self-Service                                              Deadlines



               Sheryl                                                                                              Megan
               Head of Infra & IT Ops                                                                              Dir of App Development
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