Page 14 - 2019 PMAD Winners Booklet

Darlene

MOON

MAKES A
difference

HR/Accounting
Concept Frames – Newton, NC, USA

Forging strong connections

“We are small but strong .” That’s how Darlene “I am proud of helping our employees evolve from
Moon describes Concept Frames—a new working for a small, privately-owned company to
company in the ASSA ABLOY family, located in working for a big corporation,” she says .
Newton, North Carolina . Concept Frames builds When not building bridges at work, she’s doing
customized metal frame doors in as little as one so in the community . Darlene volunteers at
day . While the company may turn out strong and a senior citizen center and fantasizes about
reliable door frames, Darlene has a reputation one day opening an assisted living community
for building bridges as a member of the Human “where seniors could feel safe and cared for .”
Resources and Accounting department . “I like She cherishes time spent with her daughter and
to bridge the gap between office employees granddaughter because “family is very important
and production employees so that we all work to me .” When the long day winds down, you’ll
together as a team .” probably catch her reading . “It’s very calming,”
That conviction is echoed by Cindy Payne, Director she smiles .
of Sales and Administration . “Darlene is the first When asked to describe the favorite part of her
one to rally the team and try new things,” says job, Darlene will always name “the wonderful
Pane . “She knows how to develop great working people .” She describes her department as a group
relationships . All of us feel that she truly cares who look to problems and find a way to translate
about the people and the company . She makes them to opportunities . Darlene also credits
sure everyone knows we are a team .” “the support and advice available from different
No two days are alike, as Darlene handles a set of companies within ASSA ABLOY .”
diverse responsibilities, from providing support Director Payne refers to this as Darlene’s
for employees needs as they arise, to ensuring consistent “we can do this” attitude . “We all know
accounts payable, receivables and deposits are she is one of our biggest cheerleaders . She is a
entered . She even goes so far as to lead morning good mentor and welcomes the opportunity
stretching exercises in the office . But her true to learn new avenues and skills to accomplish
love is of the people themselves; it’s the range not only her goals, but to help the employees of
of personalities that keep her job interesting .
Concept Frames accomplish ours .”

14 people making a difference