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find the right approach
or audience—excited about you and/or your ideas. Your
desired outcome must be a win-win situation or you’ll
encounter resistance. Joanna began her conversation with
her boss with a question and a couple of “verifiables.” These
are questions or statements that her boss knew to be true:
Yes, he came in on the train, and no, he doesn’t know the
driver. Verifiables have the double effect of engaging
the person, or persons, and getting immediate agreement.
You can practice linking states in any of your daily
activities—in dating, during meetings, socializing, ordering
you can’t name the state. For example, say you picked
“curious.” You might say “You won’t believe what I saw
around the corner as I was pulling in here today. I parked
as fast as I could and ran back to the corner but it was
gone. Then I saw it again, but this time it was . . .” At the
end of thirty seconds the others have to tell what they
were feeling. If they all don’t say “curious,” ask them to
show you how they’d interpret that state.
After everybody has a turn, the group repeats the
exercise, but this time each person picks two states and
tries to make the other players first feel one way, then
another in sixty seconds or less. Then try linking three
emotional states in ninety seconds or less.
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