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convince them in 90 seconds or less
Three Really Useful Attitudes
There are three really useful attitudes
that successful leaders have in common:
enthusiasm, curiosity, and humility. In the right
combination, these three attitudes create an
irresistible presence.
Be enthusiastic. Enthusiasm is hypnotic, magnetic,
unstoppable. You can’t buy it—you can only reveal
it. It infects others with feelings of excitement,
energy, and vitality. The word enthusiasm comes
from the Greek, meaning “God flowing through.”
Stay curious. Show me a businessperson who is
hungry to learn more about what’s going on around
them and I’ll show you someone who is evolving,
bad to worse. She knows it’s hard to hide how she feels, so
she must change how she feels. She must change the really
useless attitude of disheartened to a really useful one, but
to which one, and how? What attitude does she need to
convey when she joins the team in the conference room
that will get them not only to meet but to beat this chal-
lenge? And how does she put it on before she goes in?
The last time she felt this way was two years ago, when
she was out of work and beginning to doubt herself. One
afternoon she was flicking through the TV channels and
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