Page 10 - Why use a Sn@p Wesite

Training & Support
One of the main bene ts of choosing Snap as your online partner is that after the initial development you are in complete control of your website and online presence.
But we don’t just sign off and walk away – we’re here to help you along the way! We provide extensive training and support to help you get the most from your online presence.
Initial Training
• One live online training session personalised for you*
• Unlimited access to online training materials, so you can always refer back to it or use these materials to train new staff
• Video tutorials for easy to follow lessons.
Ongoing Support
• Support is available 24/7 through our online knowledge base
• Our system is easy to use, and you can use the simple search feature to find anything you’re looking for
• Phone or email support during business hours*
• We also have an online library of articles.
Regular Strategy Sessions
The internet is evolving so fast and every business needs to say ahead of
strategies to help them grow their business and stand out online.
Part of your service fee can also include a regular strategy session - where the team will review your website, your competitors and give you some advise and direction on strategies that could enhance your presence online, deliver more customers and increase your business effectiveness.
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*Frequency of the strategy session is determined by the plan you are on.
Getting started with Snap Websites *Does not apply for Starter website.