Page 2 - Bella Vista Gardens Newsletter Autumn 2020_Final

2 BELLA VISTA NEWS, AUTUMN 2020
News

News

From Sarina

The year 2020 still sounds like something from a
sci‐fi movie to me, but it is here and already we
are nearly two months in! We have a lot going on
at the moment and Autumn brings with it lots of Thank you to the Hills Indonesian Ladies Music Group
activity here at Bella Vista Gardens. Grandkids Day who performed at our our Christmas function. One of the
will be held on Sunday 15 March and we are members is our Leisure & Lifestyle Coordinator Ernesta.
looking forward to lots of family and children
coming along to enjoy the fun activities. Our The group played an instrument called the Angklung for
gardens are also bouncing back beautifully, after our residents. Residents then had the opportunity to try
such harsh hot weather and the last deluge of rain the instrument with lots of laughs shared.
has certainly helped. If you would like to enjoy the h
shade of one of our big umbrellas during your time
outdoors, please do not hesitate to ask one of our
friendly team. Housekeeping

Some of our residents have been known to keep a
few treats in their suites to enjoy in between our Family members or representatives of permanent
meal and snack times. To ensure we are complying residents are strongly encouraged to complete and
with the strict legislation governing food service in submit an Aged Care Appointment of a Nominee Form
aged care, please ensure that you make a note of with the Department of Human Services. By completing
any items being brought into the residence in the the Nominee Form you are then authorised to deal with
Food Register at reception. All foodstuffs should the Department of Human Services on behalf of your
be stored in robust, air tight containers so that we loved one. The nominee will then receive information
are not encouraging any little visitors into the from the Department about changes to care fees, means
suites.
tested fees, and in turn be able to provide them with
We are currently going through an upgrade to our resident information about income and assets. If there is
accounting system so you may notice a few no nominee appointed, the Department of Human
changes to your statements of late. Initial Services will only correspond directly with the resident
feedback has been positive and I believe the new due to the strict privacy laws.
layout is much easier to decipher. If you do have
any queries though, please do not hesitate to As you can appreciate, receiving these types of fee letters
contact Alison, our Client Services Manager. or calls can be quite distressing for your loved one. The
Aged Care Appointment of a Nominee forms are available
And our wonderful team have been hard at work, at reception for your convenience.
keeping your loved ones safe and happy. Our
latest staff members to receive the Standing Just a reminder that effective 20 March the Daily Care
Ovation Award can be found later in this Fees and Means Tested Fees set by the Department of
newsletter, so please be sure to congratulate them
next time you see them. Until then, be happy! Human Services will be reviewed. So notification letters
will be sent out by the Department and the relevant
changes will be reflected on your April 20 statements.

Sarina Rodgers
Alison Thiele
Client Services Manager