Page 1 - William Cape Gardens - Summer Newsletter 2018
P. 1

Summer 2018

                                                               WILLIAM CAPE NEWS























                               Welcome


                                By Melinda Boyd


         Welcome to our Summer Newsletter. It is hard to believe we are at   Residents at the Hunter Valley Zoo Trip
         the end of another year! It’s time to reflect on the year that has been
         and to set goals and priorities for the new year. A lot is happening in
         the aged care industry with lots of stories currently in the media.
         Please always remember, we at William Cape Gardens appreciate your
         feedback about the care we provide to our special residents. The “My
         Thoughts” form is a quick and easy way to let us know your thoughts.
         We also hold Resident & Relative meetings, every two months, and
         are currently holding a “Food Focus Meeting”, fortnightly. We invite
         everyone to attend these meetings.

                                                                            Enjoying High Tea at the Cove Café, Terrigal
         In preparation for our festive activities, could you please let us know if
         you are planning to take your loved one out on Christmas Day or over
         the holiday period. Please also let us know if you would like to join
         your loved one for Christmas day lunch here at William Cape Gardens.
         Advanced notice allows us to plan staffing and catering requirements
         for the day. On 4 October, we had an unannounced visit by the Quality
         Agency, this is when representatives from the Australian Government
         visit our residence without notice to ensure we are providing care that
         is safe and as per the Aged Care Act (1997). I am very happy to
         announce that they found us compliant in the three outcomes they
         were assessing.                                                    William Cape Staff Celebrate Halloween!

         Just a friendly reminder that we have spotted snakes in the local area,
         so if walking outside of the residence, please be mindful of the local
         animals. I would like to take this opportunity to wish all our residents,
         families, staff and friends a very Merry Christmas and a happy, healthy
         and safe new year. I look forward to an exciting 2019.

         With warm wishes


                                                                            Staff and Residents at the Melbourne Cup Day

                                                                            Function


         Melinda Boyd, Director of Care Services
   1   2   3   4   5   6