Page 42 - Energy and Ideas Get More Business 2023 v Flip 01

resilience

More than education, more than experience, more than
training, a person’s level of resilience will determine who
succeeds and who fails.
Dean Becker, Harvard Business Review

Generating new business can be a rollercoaster affair with many ups and downs. The challenge is
keeping going when facing adversity rather than retreating to your comfort zone. Treat it as an
adventure, where you will learn loads about business and yourself. To identify how to maintain your
enthusiasm understand what motivates you and what discourages you. Ensure you have others
supporting you, coaching you and giving you feedback.

When selling our services, we can confuse this with selling ourselves – keep it separate. A confident
person realises that rejection will be a part of the process, in order to grow we all must take risks and
step outside of our comfort zone. In developing business as our sales funnel shows us – it is a numbers
game - if you put yourself out there – you will get success and rejection – so recognise it is not personal.
Look at the data and learn from it. It is important to build resilience and bounce back quickly when we
lose and celebrate when we win – even the small wins. Develop a growth mindset, take the learning from
every project and move on.
7 resilience tips:
1. Be optimistic, enthusiastic and focus on the positive.
2. Know your own strengths and weaknesses - rely on your strengths to cope.
3. Embrace uncertainty and do not rush decisions.
4. Problem solve by looking at things from different perspectives – the obstacle is the way!
5. Learn to understand your own emotional responses and manage them.
6. Empathise with others and gain their support.
7. Be willing to try things and recognise failure is just part of life – a learning experience.
Make sure you create a supportive work^life environment, build your team around you, celebrate
success, manage your stress levels, take time out and maintain a healthy lifestyle.
Treat your Business Development activities as an exciting learning adventure – step
out, step up and stand out!