Page 2 - Education Agent Handbook 2021
P. 2
CONTENTS
SCHOOL QUICK FACTS ................................................................................................... 3
KEY MARKETING MESSAGES FOR PARENTS ................................................................ 4
Academic Highlights ....................................................................................................... 4
College Highlights ........................................................................................................... 4
QUICK FIND LINKS college WEBPAGES ........................................................................ 6
ENROLMENT APPLICATION & ARRIVAL PROCESSES ................................................. 7
General Information ....................................................................................................... 7
Enrolment Package ......................................................................................................... 7
Pre-enrolment Information for Counselling Parents and Students .............................. 8
Application Processing ................................................................................................... 9
Student Arrival and Orientation .................................................................................. 10
STUDENT SERVICES & SUPPORT ................................................................................. 11
Emergency Contacts for Parents and Agents ............................................................... 11
Student Contact Officers .............................................................................................. 11
Contact Details, Progress Reports and Communications with Parents ..................... 11
Student Services ............................................................................................................ 12
Accommodation & Welfare ......................................................................................... 13
Support and Intervention Processes ............................................................................ 13
COMPLIANCE WITH ESOS AND 2018 NATIONAL CODE OF PRACTICE .............. 15
2018 National Code of Practice .................................................................................. 15
PRISMS .......................................................................................................................... 16
Marketing Information & Monitoring Processes ......................................................... 16
Compliance Resources ................................................................................................. 18
QUEENSLAND’S EDUCATION SYSTEM ....................................................................... 19
WEBSITES FOR FURTHER INFORMATION ................................................................. 20
Saint Stephen’s College – Education Agent Handbook page 2
