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EXECUTIVE DIRECTOR’S REPORT
                          EXECUTIVE DIRECTOR’S REPORT
                                                                          leadership
                          BY BRIAN MEE

                          Supporting Those Who Support Education


        Brian Mee


        When we talk to our stakeholders about the support personnel   with fewer resources while maintaining the same quality.
        in our districts, I worry that we get caught up in the term
        “support” and  don’t fully understand the important role   On our mission to maximize every dollar to help students
        we play in providing a quality education for the district’s   succeed and  ensure  that allocated resources  are balanced
        students. In fact, we are crucial to the success of our districts   between instruction and operations, we must engage all
        as we look for ways to streamline our processes and stretch   members  of our support staff in the strategic  decision
        our tighter budgets. So, as district leaders, it’s incumbent on   making process. Regardless of our areas of expertise, we
        us to ensure that all our support staff have the tools they   play a key role in helping the district fulfi ll its responsibility
        need to do their jobs effectively. The more effectively we do   to its students.  Nobody knows an area as well as those who
        our jobs, the more invisible we become and thus enabling   experience its inner workings on a daily basis. As support
        those we support, the ability to fulfi ll their responsibilities   staff, we are those people. Districts must look to us for
        and freeing them up to focus on the primary purpose of our   information and  guidance, leverage our  knowledge  and
        districts – the education of our students.              experience, listen to and respect our perspective, and engage
                                                                us in the work of fulfi lling the mission of the district. And we
        E3 Leadership and Support Services                      must be recognized for our contributions. Too often, support
        As district leaders, we must be the ones to envision the   staff is overlooked and under-appreciated for the hard work
        mission and direction  of our support services.  We must   done on a day-to-day basis. Like all organizations, school
        engage our personnel in this vision and then empower them   districts rely on the efforts of every individual.
        with the tools and resources to accomplish their goals and
        the goals of the district.                              Ronald Reagan once said, “Surround yourself with the best
                                                                people you can fi nd, delegate authority, and don’t interfere
                                                                as long as the policy you’ve decided upon is being carried
                                                                out.” Empowering support staff to make decisions, to move
                                                                forward  with  confi dence  and  encouragement,  and  to  take
                                                                responsibility  for ensuring the success of the operation is
                                                                vital to success.

                                                                Another critical  element  of success in support services is
                                                                professional development. As a district leader, you should
                                                                ensure all staff members have opportunities  to grow
                                                                professionally and personally. As their knowledge increases
                                                                and their own leadership  skills improve, the district  will
                                                                become that much stronger.


                                                                Effective also  leaders  create a  climate of  excellence that
                                                                permeates the organization. Because we always consider the
        When economic times get tough, support services are     “big picture,” we ensure no single area is neglected in favor
        always the fi rst area targeted for elimination or reductions.   of another.
        This reality has forced us to rethink, to re-envision how we
        do business. School business offi cials must take the lead and   So, don’t underestimate the importance of who you are
        look at streamlining operations and use new technologies   as a support staff member and understand that we are all
        to become more effi cient in accomplishing the same tasks   a part of the district’s life blood.




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