Page 19 - This Month at Sansum Clinic – June 2021

MyChart Has Had a Makeover!
The recent WAVE upgrade also resulted in MyChart’s new look and some great new features to enhance our patients’ online experience at Sansum Clinic.
WHAT’S NEW & DIFFERENT?
uNew home page with shortcuts to easily access your health information u New menu and search bar to find things more quickly
uEnhanced two-way messaging
u The MyChart website and MyChart mobile app now have the same features
WITH MYCHART, NOW YOU CAN:
u Request, view or cancel appointments
u Schedule an Urgent Care appointment, without the help of a scheduler
u Send messages, including photos, to your healthcare team
u Check-in for appointments, pay your co-pay securely and complete any required forms
u Pay bills and message customer service with any questions
uView after-visit summaries and test results
u View health information including allergies, diagnosis, medications and immunizations
My Life, My Health, My Way, MyChart.
uManage prescriptions including requesting refills
u Request proxy access to view family member’s medical records
u Use the mobile app to access your health information on your mobile device
How to Contact Us
The Hours of Operation are Monday – Friday from 7:00am – 5:30pm PST excluding Holidays.
THE IT SERVICE DESK CAN BE REACHED MULTIPLE WAYS
Phone: (805) 681-7786 Option 2. From inside the clinic, dial “Help” (ext. 7786) Email: Help@sansumclinic.org
Sansum Clinic Service Now Self Service Portal https://sansumclinic.service-now.com
The IT ServiceDesk is available for Critical and Urgent needs during these times after-hours via the Answering Service:
Monday - Friday 5:30pm – 11:00pm PST. Saturday and Sunday 7:00am - 7:00pm PST
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