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WELCOME
INTRODUCING THE 2018 PASSENGER EXPERIENCE
CONFERENCE
This is the sixth edition of the Passenger Experience Conference which brings together a wide range of thought leaders and key decision makers from the interiors industry.
The conference is the launch event of Passenger Experience Week, and is hosted by Aircraft Interiors Expo (AIX), Passenger Technology Solutions (PTS), and the World Travel Catering & Onboard Services Expo (WTCE). Each of the co-located shows will be taking place at the Hamburg Messe from 10th – 12th April.
Over the course of the day, you’ll hear from industry specialists and visionaries, and have the opportunity to immerse yourself in new ideas, innovative solutions and the next steps in the evolution of passenger experiences, onboard environments and services.
The day will open with a visionary plenary session for all delegates that will consider the convergence of next-generation transport solutions – space, supersonic, electric air travel, optionally-piloted air taxis, driverless cars, ultra-high speed rail – and how addressing these frontiers will also drive onboard and passenger experience innovations across mainstream aviation and rail operations.
After mid-morning coffee, three breakout streams will run concurrently for
the rest of the day, each themed to encapsulate a different element of passenger experience: Convergence and mobility; Flexible and sustainable thinking; Personalising the journey. Each stream will also examine how digital disruption and connectivity can better enable all these aspects of passenger experience in the future.
Following the Conference, please join us for the Industry Networking Party where you’ll have an opportunity to meet many other industry decision makers over an evening of food, drinks and entertainment.
From all of the Passenger Experience Week team, we hope that you have a productive and enjoyable time here in Hamburg.
Polly Magraw
Event Director, Aircrafts Interior Expo, Reed Exhibitions
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