Page 3 - Passenger Conference Programme

PROGRAMME AT A GLANCE
3
08.30 – 09.30
Delegate Registration and Coffee
OPENING PLENARY SESSIONS
09.30 – 09.40
Welcome
09.40 – 09.55
Disruptive Possibilities and their Impact on the Airline Industry
09.55 – 10.10
Creating the World’s First Spaceline
10.10 – 10.25
Future Horizons
10.25 – 11.00
New Frontiers for Transport and Passenger Experience – Discussion & Audience Q&A
FLEXIBLE AND SUSTAINABLE THINKING
PERSONALISING THE JOURNEY
11.30 – 12.00
Keynote: Go Circular! How a Sustainable Approach Extracts the Maximum Value from Innovation
11.30 – 12.00
Keynote: Let’s Get Personal
12.00 – 13.00
Flexibility –
Mitigating Risk and Offering Rewards
12.00 – 12.20
Three Considerations for a Great End- to-End Travel Experience
13.00 – 14.15
Lunch & Networking
12.20 – 13.00
Panel Discussion: Getting to Know Your Customers
14.15 – 14.45
Keynote: Go Circular! How a Sustainable Approach Extracts the Maximum Value from Innovation
13.00 – 14.15
Lunch & Networking
14.15 – 14.45
Keynote: Let’s Get Personal
14.45 – 16.00
Flexible Cabins and Services – Opportunities to Innovate
14.45 – 15.15
Data-driven Technology Delivering Personalised Experiences Onboard
16.00 – 16.45
Coffee and Networking
15.15 – 16.00
Make It Responsive and Personal – Next Steps for IFEC
16.45 – 17.00
Fresh Approaches to Creating More Sustainable Cabin Services
16.00 – 16.45
Coffee and Networking
17.00 – 17.15
Project Green
16.45 – 18.00
The Untapped Goldmine: Transforming Passenger Data into Personalised Airline Commerce
17.15 – 18.00
Panel Discussion: How to Create More Sustainable Cabin Services
CONVERGENCE AND MOBILITY
11.30 – 12.00
Keynote: Seamless Urban Mobility – A Role Model for Passenger Experiences?
12.00 – 13.00
Designing the Full Travel Experience
13.00 – 14.15
Lunch & Networking
14.15 – 14.45
Keynote: Seamless Urban Mobility – A Role Model for Passenger Experiences?
14.45 – 15.15
Meals on the Move –
A Holistic Approach to Food in
Transit
15.15 – 16.00
How Should We Respond to the On- Demand Economy?
16.00 – 16.45
Coffee and Networking
16.45 – 17.15
Joon –
A New Generation Travel Experience
17.15 – 18.00
Building the De nitive Autonomous Passenger Experience
18.00 – 21.30
INDUSTRY NETWORKING PARTY
With thanks to our sponsors and media partners
Of cial Association
Sponsors
Programme correct at time of print.'
Media Partners
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