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coRpoRate oveRvieW
LiqUiditY poSition
Adequately capitalised with a capital adequacy ratio of 28.8% as on March 31, 2020, and our funding position stayed comfortable throughout the year. the liquidity position of the Bank continues to be extremely strong with all liquidity ratios well above the prescribed limit set by the RBI. We maintained an adequate liquidity buffer to meet contingencies in the wake of the COVID-19 outbreak
peopLe
• Appointed Mr. Nitin Chugh as the new MD & CEO of the Bank
• Ranked 3rd in ‘India’s Best Companies to Work for 2020’ By Great Places to Work Institute
• Ranked 5th among ‘Asia’s Best Companies to Work For 2020’ By Great Places to Work Institute
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cUStomeR centRic
87% of all customers either had a savings bank account or a current account with the Bank during the year vis-à-vis 60% on March 31, 2019. this is driven by large-scale acquisition of new customers for loans and deposits and collaboration between business verticals
Launched ‘Sampoorna family banking’, a complete financial solution for the entire family, with personalised products and services, aimed at catering to families’ needs at every stage of life
Launched Smart Kirana Plan for departmental and kirana stores to enable them to grow their business with free Point of Sale (POS) machine and installations
Launched Life Events based banking services for senior citizens, offering privileges like doorstep banking, special assistance when required and priority services at branches with dedicated people who handhold and assist senior citizens
cRedit RatinGS
instrument name
Fund-based - LT-Term Loan
Fund-based – Long-Term
Certificate of Deposit
Short-Term FD
Non-Convertible Debentures
Non-Convertible Debentures
name of credit Rating agency
CARE
CARE
CRISIL
CRISIL
CARE
CARE
amount
(` in Crores)
72.75
1,386.31
2,500
3,000
60
40
Rating
CARE A+; Stable
CARE A+; Stable
CRISIL A1+
CRISIL A1+
CARE A+; Stable
CARE A+; Stable
date of credit Rating
12-04-2017
12-04-2017
30-03-2017
30-03-2017
12-04-2017
12-04-2017
Revision in the credit Rating
30-08-2019
30-08-2019
28-02-2020
28-02-2020
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