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(5) Formulation of procedures in line with the statutory guidelines to ensure speedy disposal of various requests received from shareholders from time to time;
(6) To redress of shareholders’ and investors’ complaints/ grievances such as transfer of shares, non-receipt of balance sheet, non-receipt of declared dividend etc.
(7) to approve, register, refuse to register transfer or transmission of shares and other securities;
(8) to sub-divide, consolidate and or replace any share or other securities certificate(s) of the Bank;
(9) Allotment and listing of shares, approval of transfer or transmission of shares, debentures or any other securities;
(10) to authorise affixation of common seal of the Bank;
(11) to issue duplicate share or other security(ies) certificate(s) in lieu of the original share/security(ies) certificate(s) of the Bank after split/ consolidation / rematerialization and in Replacement of those which are defaced, mutilated, torn or old, decrepit, worn out or where the pages on reverse for recording transfers have been utilized;
(12) To approve the transmission of shares or other securities arising as a result of death of the sole/any joint shareholder;
(13) To dematerialize or rematerialize the issued shares;
(14) To authorise to sign and endorse the Share Transfers on behalf of the Bank;
(15) to ensure proper and timely attendance and redressal of investor queries and grievances;
(16) to carry out any other functions contained in the SEBI Listing Regulations, Companies Act, 2013 and/ or equity listing agreements (if applicable), as and when amended from time to time;
(17) to further delegate all or any of the power to any other employee(s), officer(s), representative(s), consultant(s), professional(s), or agent(s); and
(18) to perform such other functions as and when authorised by the Board.
f. Complaints of stakeholders were received during FY 2019-20.
Number of shareholders’ complaints 474 received during the year
number of complaints disposed off 474
Number of pending complaints at the 0 end of the year
g. Mr. Chanchal Kumar, Company Secretary, has been appointed as the Compliance officer of the Bank as per Regulation 6 of SEBI Listing Regulations.
6. cOrPOrate SOcial reSPOnSiBility COMMITTEE (CSR COMMITTEE)
a. The Bank has constituted a CSR Committee in accordance with the provisions of Section 135 of the Act and the rules made thereunder and to oversee the social programs to be undertaken by the Bank and monitor its economic and social impact on society at large.
STATUTORY REPORTS
Particulars
Number of Complaints
mS. vanDana viSwanathan
Chairperson of the CSR Committee
Brief profile: Vandana Viswanathan is an Independent Director of the Bank. She holds a bachelor’s degree in science from Bangalore university and master’s degree in arts in personnel management and industrial relations from the Tata Institute of Social Sciences. She co- founded and is a partner at Cocoon Consulting.
Nature of Expertise: Human Resource Management
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