Page 2 - Demo
P. 2
Contents
WeLcome to Ujjivan SmaLL Finance Bank Limited
02 Key Highlights of the Year 04 Corporate Identity
06 Physical and Digital Channels 08 Products and Services
10 Operational Highlights
12 Key Performance Indicators 16 Core Strengths
manaGement meSSaGeS
20 Chairman’s Message
24 From the MD & CEO’s Desk
GRoWth enaBLeRS
30 Digital Banking
34 Marketing and Branding 38 Workforce
BUSineSS diviSion RevieW
42 MicroBanking
46 Micro & Small Enterprises (MSE) 48 Affordable Housing
50 Personal Loan
52 Vehicle Finance
54 Trust, Association, Society and Club (TASC)
55 Third-Party Products
56 Financial Institutions Group (FIG)
58 Branch Banking
Read the online version here:
GoveRnance pRacticeS
60 Risk Management 64 Board of Directors 66 Leadership Team
oUR commitment
68 COVID-19 Response 70 Social Responsibility 72 Key Awards
StatUtoRY RepoRtS
73 Management Discussion and Analysis 98 Pillar III Disclosures
142 Directors' Report
178 Corporate Governance Report
211 Business Responsibility Report
FinanciaL RepoRtS
220 Financial Statements 281 notice
https://www.ujjivansfb.in/annual-report-fy-19-20