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 CORPORATE OVERVIEW
  We have successfully created a Great place to Work for all our people as we excelled in the five dimensions that are a hallmark of
a high-trust, high-performance cultureTM. as we are Great place to Work-CertifiedTM, we were considered for recognition in the Best Workplaces lists of the Great place to Work® institute. We have also been recognised among ‘The Laureates’ organisations that have ranked for 10 years or more in the top 100. very few organisations are part of this list and we are proud to be one.
• 3rd among India’s Best Companies to Work For 2020
• Best Workplaces Among Organisations with More than 10,000 Employees
• Among ‘The Laureates’ for having ranked in Top 100 organisations for 10 years
• India’s Best Workplaces in Small Finance Banks 2020
* Recognitions from Great Place To Work® Institute, for the period January 2020– December 2020
• 5th among the Best Large Workplaces in Asia 2020
*this recognition is based on being certified as a Great place to Work® for the period March 2019-February 2020
BUiLdinG a diveRSe team
A diverse work culture is extremely important in a dynamic industry like ours as people from different backgrounds bring unique perspectives. therefore, we are building a diverse team
at the Bank. During the year,
we hired 7,786 new people, of which 21% were women. We also on-boarded 25 differently-abled team members. We continue to recruit management trainees from top institutions across India, and have 149 management trainees working for different verticals.
7,786
Recruits in FY 2019-20
UpSkiLLinG oUR WoRkFoRce
We are helping our people upskill to prepare for the changing environment and promote continuous learning. Our Learning and Development team introduced several new approaches, such
as theatre-based interventions, simulations, and micro e-learning modules, in addition to conventional classroom trainings. As an ongoing effort to upskill banking knowledge, we introduced two certification programmes, SFB Certification by IIBF and It certifications by IDRBt, for both our backend and front-
end team members.
Keeping pace with the technology upgrade in business our learning app, SWAY@M, saw renewed participation by employees. SWAY@M hosts a cross-section
of functional, behavioural and regulatory themes. Mandatory training modules on e-learning
platform were assigned to every role to encourage self-learning. We ended the year with 16,491 active users on SWAY@M.
Our employees are our asset and their safety is of utmost importance to us. We introduced a new methodology of learning, theatre-based workshops on the topic of safety on the field for our Collections Team covering 617 of them. It focused on the safety of our collection staff
and showcased the different scenarios they face.
trainings for employees
194
Employees attended external training
8,354
Employees attended induction training
2,621
Employees attended refresher training
1,932
Employees attended supervisory skills training
4,621
Employees attended sales training
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