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Corporate Identity
Safekeeping the trust
Ujjivan Small Finance Bank is among India's leading small finance banks.
We are committed to partnering responsibly with india's aspiring mass market to meet their diverse banking and financial requirements. We
are focusing especially on the financially unserved and under-served segments, while catering to all sections of society. With technology as
a key enabler, we are expanding our reach and enhancing the customer experience. We are strengthening digital interfaces, especially in regional languages to empower our customers, and making financial services accessible whenever and wherever they need.
Our Promoter, Ujjivan Financial Services Limited (UFSL), commenced operations as a Non-Banking Financial Company (NBFC) in 2005, with the mission to provide a wide range of financial services to the ‘economically active poor’ who were not adequately served in the past.
On October 7, 2015, UFSL received the Reserve Bank of India (RBI’s) In-Principle Approval to set
up a Small Finance Bank (SFB). Subsequently, it was incorporated as Ujjivan Small Finance Bank Limited (the Bank), a wholly-owned subsidiary. UFSL after obtaining the RBI's final approval on november 11,
2016 to establish and carry on business as an SFB, transferred its business undertaking comprising its lending and financing business to the Bank, which commenced its operations from February 1, 2017. Today, we are a ‘scheduled bank’ included in the Second Schedule to the Reserve Bank of India Act, 1934.
We are a pan-India bank, with the registered office in Delhi,
a corporate office in Bengaluru,
and regional offices in noida, Kolkata, Bengaluru, and Pune.
our branches span across 24 states and Union Territories, serving a customer base of 54.4 Lakhs as
on March 31, 2020. Apart from
the network of branches, ATMs
and Automated Cash Recyclers,
we have a phone-banking unit that services customers in 14 languages, a mobile banking application that
is accessible in nine languages as well as internet banking facility for individual and corporate customers.
04 | AnnuAl RepoRt 2019-20
