Page 51 - CXC Staff Presentation
P. 51
Enhanced stakeholder
experience
Customer • 67% Stakeholder satisfaction
relationship
• Service charter and catalogue
management
• Communication-meetings, intranet, bulletins, social
media
Business • 90% ICT reliability
continuity • Adhere to policies and core processes
• Use business intelligence and best practices
Right • Recruit the best fit for the function H&S,QA,LA, PM
people • Retain using PR, training/coaching and enrichment
• Reward EOY, competitive salary, bonus
5
