Page 12 - Association of ADFAS, Strategic Plan 2020-2026, Book Format, Version 2.05b (PFarr, 23Oct2020)_Classical
P. 12

Association of ADFAS Strategic Plan 2020-2026: ‘Embracing the Arts, enriching Australia’

                   Graph 7. Change in Members per Society from 2013 to 2019              5.7.2 Key Products/Services Metrics
                                                                                                         Table 2. Lectures arranged by Societies
                100
                                                                             76           Circuit                Lectures and Interest   Lectures and Interest
                                                                                                                   Days/Half Days         Days/Half Days
                                                                          5556
                                                                        46                                        presented in 2019     scheduled in 2020
                 50                                                  3637                 Cook                           137                   137
                                                               323233
                                                              24
                                                          1818                            Flinders                       128                   125
                                                         11
                                                      1 3                                 Hume                           129                   123
                  0
                     1  3   5  7   9  11 13 15 17 19 21 23 25 27 29 31 33                 Totals                         394                   385
                                                    5
                                         2423 21 1919 16                                  Average/Society pa            10.4                   10.1
                                      2727
                                  3434
                 50             38                                                                            Table 3. Lecturers Utilised
                          48 444443

                        67                                                                                         Lecturers for all      Lecturers for all
                                                                                                                    circuits in 2019      circuits in 2020
                100
                                                                                          Totals                         64                    56

                                                                                                  Table 4. Patronage at ADFAS Events (Lectures etc.)
                150
                                                                                                                         2018                  2019
                                                                                          Aggregate audience           38,308                 38,770
                                                                                          attendance
                200   192                                                                 Average attendance             ~97                    ~98

                                                                                          per event

             Notes:                                                                      5.7.3 Customer Experience Metrics
             1.  Leftmost column (192 reduction) is caused by the splitting in 2016 of the
                 Canberra Society into Canberra and Molonglo Plains.                          Table 5. Q: Did ADFAS Membership Provided Good Value (in 2019)?
                                                                                                  Very Satisfied                               62%
             Strategic Finding: Excluding splitting of the Canberra Society, there were 17
             decreases and 17 increases over the 6 years 2013-2019, resulting in a net            Satisfied                                    30%
             decrease of ~200 excluding newly incorporated Societies.                             Neither                                       4%
                                                                                                  Dissatisfied                                  2%
                                                                                                  Very Dissatisfied                             2%
                                                                                                  Total                                       100%


             Association of ADFAS, Strategic Plan 2020-2026, Version 2.05 (PFarr, 23Oct2020)                                                               11
   7   8   9   10   11   12   13   14   15   16   17