Page 24 - ART of Remote Communication

Establish rules at the beginning. Take care of your participants.
20 ARTiculate: Re
Facilitating from Afar: You're the Crossing Guard
If you're facilitating the meeting, set the rules at the beginning. This helps participants feel safer—better taken care of—so they can focus on the call content. Establish that it's ok to interject if participants can't hear or need clarification.
Invite Collision Over Courtesy:
Communicating virtually is messy because we often speak at the same time, which makes us uncomfortable. Embrace and invite the messiness and help others navigate it. Reassure them that you would rather two people speak at once than to have no one speak up. Jump in and help others.
Invite People to Question Whether to Be Muted or Un-muted: Un-muting allows people to respond more quickly in the moment. Large groups can't have everyone un-muted, but you can choose a select few.
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