Page 25 - ART of Remote Communication

Roll Call: Calling roll saves time and helps establish the players. It truly is helpful for people to state their name before speaking. This helps everyone know who is talking and saves people from becoming distracted by wondering who is speaking.
Give People a Heads Up: Instead of calling people out, give them a warning that you're going to ask them a particular question or turn to them soon. This helps people feel comfortable and allows them to be prepared to contribute. Saying the name first gives them time to think about the question. For example: "I'm going to call on Alex, Pat, and then Terry. I'd like to know your thoughts on...Alex?"
Use Your Team: If you're leading/facilitating and have a team, assign roles–someone to watch the chat, someone to mute people, someone to help with tech issues.
Chat Box: Guide folks to use the chat box to share their thoughts, ask questions, etc. Some people will feel more comfortable with that interaction. Have someone watch the chat box for you so that you don't have to split your focus.
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Remember it's about them. People will thank you for a well facilitated meeting.