Page 47 - Chapter 15&16&19
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                              Use a problem-solving method



              when preparing a recommendation report:








                 • Identify the problem or opportunity.



                 • Establish criteria for responding to the problem or


                     opportunity.




                 • Determine the options.



                 • Study each option according to the criteria.




                 • Draw conclusions about each option.



                 • Formulate recommendations based on the


                     conclusions.






                           Chapter 19. Writing Recommendation Reports                  © 2012 by Bedford/St. Martin's                  3
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