Page 9 - PROFILE COMPANY HOANG NHAN FURNITURE - 2023

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QUALITY POLICY Text Number: HN- CSCL
Release date: 10/04/2023

QUALITY POLICY

with the motto: "Prestige, quality, timeliness", Hoang Nhan Trading & Manufacturing Co., Ltd
Provide products with high quality, reasonable price, to meet the increasing demands of customers.

Delivery on time, good after-sales service.

Always focus on improving the professional level, awareness of all members, in the company in order
to best serve the requirements of customers.
Continuous improvement of the quality management system according to ISO 9001:2015

HOANG NHAN TRADING & MANUFACTURING COMPANY LIMITED

MANAGER

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QUALITY GOALS Text Number: HN- MTCL
Release date: 10/04/2023

QUALITY GOALS

All officers and employees of Hoang Nhan Trading & Production Co., Ltd. are determined to work together
to achieve the quality goals in the 2023 crop year as follows:

No:. Quality goals of Hoang Nhan company Target
in the season of 2023
1 Delivery on time and enough quantity of orders 100%

2 Minimizing defective goods in production <= 1% Production number

3 Quality products (do not return the goods because 100%
the customer does not meet the quality requirements)
4 Productivity achieved 30 containers / thaùng

5 Customer complaints <5%
HOANG NHAN TRADING & MANUFACTURING COMPANY LIMITED

MANAGER