Page 7 - Atlantis The Royal proposal

USP for ATLANTIS THE ROYAL
Product highlights

marhaba's unique selling proposition sets out a rare opportunity to implement a partner- • Tailor-made arrival meet & greet service to meet Atlantis The Royal standards.
ship between marhaba Services and Atlantis The Royal by developing an enhanced and • 24/7 service availability provided by a dedicated pool of marhaba agents.
tailor-made meet and greet service that matches the standards of the top VVIP guests (the • Seamless arrival experience within the terminal, using buggy to drive the guests to
Signature Room Guests).The partnership will mutually benefit the parties, both commercial- immigration (when facilities permit).
ly as well as operationally by elevating the customer experience journey. • Assistance with hand baggage.
• Concierge service for duty free.
As soon as the aircraft will touch down at Dubai, from the gate to the limousine, the Atlantis • Fast track at immigration.
guests will experience the unique hospitality touch delivered by a team of experienced dedi- • Checked baggage assistance and porter service.
cated marhaba agents trained on Atlantis' product and wearing its uniform. • Effective coordination between Atlantis The Royal and marhaba through dedicated
marhaba Services will create a unique opportunity to expose Atlantis The Royal brand at communication channels.
the airport to not only to its guests, but to all arriving and transiting passengers at DXB • Brand exposure through Atlantis The Royal uniform and branded buggy (subject to
airport. Dubai Airport approval)