Page 254 - https://ia800806.us.archive.org/12/items/mwk-eng-book/Leading-a-Spiritual-Life.pdf

Unawareness is not an Excuse

Never try to achieve the unachievable. First of all you have to
assess each situation, examine the whole matter realistically,
then do your best to understand your position vis-à-vis the
stance taken by others.

here is a saying that ignorance of the law is no excuse
Tfor breaking it. Apparently this saying only concerns
legal matters, but in fact, it is a general rule, applicable
to all kinds of situations, from booking a ticket to
forming state policies.
For example, suppose you are doing a job in a
company in such a way that it leads to a serious dispute
with your boss. If your boss takes strong action against
you, in such a situation you cannot say you were not
aware that the boss would take your case so seriously.
This kind of excuse is not acceptable. If you are serving
in a company, you have to know the principle: the boss
is always right.

If you are doing business and you behave towards
your customers in such a way that it annoys them and
consequently your business suffers, you cannot then
say that you were not aware that your customers would
become angry. You have to understand from the outset

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