Page 119 - Ombudsman Participant Manual Optimized_Neat
P. 119

Personal Care Needs                                  23a-b
         Activities                                           221a-c
         Activity Space                                       98-99
         Administrator Qualifications                         53 a-h
         Administrator Staffing                               56
         Administrator Training                               64a-g
         Admissions                                           22a1-5
         Bathrooms                                            102a-m
         Bedrooms                                             101a-r
         Blocked Exits                                        121-123
         Certificate of Occupancy / Fire Safety Approval      14a-d
         Communications/Phone                                 90-91
         Community Services                                   222
         Complaints made by Residents or Family               44a-g
         Criminal History Checks                              51-52
         Dining Room                                          104a-e
         Direct Care Staff Qualifications                     54a-c
         Direct Care Staffing                                 57-62
         Direct Care Training                                 65a-i
         Elevators                                            97
         Emergency Medical Plan                               143a-b
         Emergency Preparedness                               107a-d
         Exit Signs                                           133
         Exterior                                             100a-b
         Financial Management for Residents                   20a, 20b1-10
         Fire Drills                                          132a-j
         Fire Extinguishers                                   131a-f
         Fire Official Notice                                 124
         First Aid Kit                                        96a-c
         First Aid/CPR Training                                 63


         Flammable Material
         Food service                                          103a-j
         Furniture                                             95
         Heat Sources                                          126-129
         Hospice Services                                      29
         Laundry                                               105a-g
         Maximum Capacity                                      13b
         Medical Evaluations                                   141a-b
         Medications - Administration                          181-182
         Medications - Errors/Reactions                        188-189
         Medications - Labeling                                184a-c
         Medications - Prescriptions                           186a-c
         Medications - Records                                 187a-d
         Medications - Resident Education                      191
         Medications - Storage                                 183a-g
         Medications - Training                                190a-c
         Nutrition/Meals                                       161-164


                                                                                       Office of the LTC Ombudsman
                                                                                         Version 1.0 September 2020
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