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ABOUT CAIME
Managing Today

the Communities

of Tomorrow pgutierrez@administrapolis.com

About CAIME www.administrapolis.com
nlike the days of old,
customers today are very
empowered, understand
U their rights and have access
to information at their fingertips.
With several online forums and social
networking platforms, they also have
access to the feedback of others enabling
them to make informed peer-based
decisions. Customers expect instant
feedback, and there is a constant
‘conversation’ happening that influences
brand perceptions and customer
experience. Customers expect genuine
Mahmoud El Burai Jeevan J D’Mello Samer Ganni Kirk Watilo We are professionals in the
two-way interaction and a quick
Chairman President Vice President Executive Director management & administration of
response to their queries, and swift
redressal of their grievances, if any. buildings, communities of owners &
In today’s changed scenario,
he Community Associations leaders in several other countries, practices and foster collaboration condominiums that provide global
including Australia, Spain, and the
Institute Middle East especially in the field of Community among local professionals and other solutions in an increasingly
Chapter (CAIME) is the Management, it is essential that CAI chapters.”
United Kingdom.
“Our partnership with the
Tofficial chapter of the US- we carefully listen to our customers “CAI works diligently to technological world.
based international organization, and demonstrate to them that their envision the future of community
CAIME Chapter is reflective of the
Community Associations Institute feedback is being considered and association living, governance,
changes in today’s housing models
(CAI). CAIME was legally prompt action is being taken. and management worldwide,” said Our Products
around the globe,” says Crystal
Every community management
incorporated in Dubai in May 2017 Wallace, CAE, CAI’s vice president of Thomas M. Skiba CAE, CAI’s chief
with Mahmoud El Burai serving company should, if they haven’t executive officer. “The expansion of
membership and chapter relations.
already, embark on a comprehensive
as the Chairman, Jeevan J D’Mello “As common-interest communities the CAIME Chapter further shows Administrâpolis
and intuitive learning and development
as the inaugural President, Samer continue to grow, the CAIME
program to ensure their staff are duly the importance of understanding Administrâpolis Facial Recognition
Ganni as the Vice President and Kirk Chapter’s expansion accommodates
trained on customer service. the key trends in today’s community Door Opening Property managers
Watilo as the Executive Director. and ensures that CAI’s worldwide
At Emaar, we enable our people associations. Whether you live in a The easiest way to open manage hundreds of
For more than 40 years, CAI has network is being served by offering
to build professional careers and in condo, homeowners association, or your garage door with buildings and residential
offered education and guidance for professional community managers
this, training and mentoring are a key co-op, maintaining and improving your smartphone. resorts, dealing with
community association homeowners, and homeowners invaluable access
part of their all-round development. I property values and making thousands of owners.
volunteer board members, to latest industry resources, training,
personally conduct induction for all new communities preferred places to call
and businesses serving these and networking.”
members of the customer-interacting home is a universal goal.”
communities. Through CAIME, the “Through CAI’s industry
team to ensure they understand our CAIME hosted its inaugural
local business community, community education and resources, community Administrâpolis Administrâpolis
brand and values, and let them know chapter formation event on May 17
managers, and industry partners will managers and housing leaders in Digital Signage Chatbot
firsthand about how important our
benefit from CAI resources including Dubai and the UAE have gained 2017. Membership to the Chapter The information need The Administrâpolis
customers are for us. Every member
the Institute’s comprehensive of the team has a specific training is currently open to professionals in displayed when and Chatbot operates 24/7
invaluable knowledge on living
education and credentialing schedule and development plan to the field of Community Management where needed. without interruptions.
and working in today’s owners’
programs run by DREI. CAIME ensure they are prepared to deliver the and those who serve community
associations,” said Jeevan J. D’Mello,
will offer members the opportunity best customer service. associations and other interested
CMCA, AMS, LSM, PCAM, CAIME
to attend educational sessions, an president. “Being a part of CAI will individuals and organizations.
annual conference, and a range of continue to help our homeowners and CAIME does not represent any Administrâpolis Administrâpolis
networking and social events. professional managers mitigate risks one professional or interest group. Infographics IoT Sensors
CAIME is one of 62 CAI chapters across unpredictable challenges as Rather, it represents the process of The whole budget in one
in the United States, Canada and the region’s housing model evolves, creating and operating a successful, image and the economic The power of the IoT
South Africa as well as housing as well as promote industry best viable community association. Sensors at the service
outlook for next year at a of the property.
glance in a second.
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