Page 16 - Graypvine July 2022
P. 16
Quality
with Trey Griffith
Director, Field Operations
In the last issue I wrote about the changes that The next piece of the framework we are currently
we are undergoing as a growing company and working on are QI’s, or quality impacts. I hope by
the opportunities that we have in front of us to now you have heard of this; if not here is a short
get better. If you were able to attend the annual description of what that is. Quality impacts are
meeting or the last combined staff meeting, you a change in work via issues, schedule delays, or
have heard Brian and Patrick talk about continuous other things that would equate to a $10,000 or
improvement. Continuous improvement is a HUGE more cost to Gray, a trade partner, or a customer;
part of quality and is vital to its overall success. or a two week or more delay to any of those
Field Operations Manager Rob Kaltenbach
16 uses a term that I would like to use in this article: three parties.
The goal with quality impacts is to track the big
FRAMEWORK! In the last issue I also spoke about rocks in the road. These are now documented
the positive movements we have had with Procore in the correspondence tab in Procore. In Field
and the opportunities it has for us in the future, Operations, we will run a root cause analysis on
the impact to be able to put measures in place
to prevent this from happening again on the next
“The goal with quality impacts is project or a project that is currently ongoing. This
to track the big rocks in the road feedback loop will be discussed in the Cross
Functional Quality group (quality call) where every
... this will take us to the next level
department within Gray Construction is represented
in our quality management system, and can give input for countermeasures to prevent
and make us more efficient, which a similar impact from happening again. This will
take us to the next level in our quality management
will result in better returns. In the system, and make us more efficient, which will
end it’s all about learning and result in better returns. In the end it’s all about
learning and getting better, and that is what quality
getting better, and that’s what
impacts are all about. These are not about pointing
quality impacts are all about.” blame but working toward resolution and learning
to become more efficient!
which would equate to the structural portion
of the framework that we have in place. Within
Procore we will have much better reporting to
allow for this continuous improvement, as well as
the ability to bring in PowerBi as another view for
this improvement.
