Page 37 - Chapter One

Why it is Time Now for The Management Shift 5

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43 percent of UK line managers rate their managers as ineffective; only
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34 percent of employees provide management training; risk taking
and innovation is appropriately encouraged in only 38 percent of UK
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companies. All this data shows that there is a big problem with current
management practices as well as an opportunity to address them.
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A survey of the US workforce indicates that employees who are passionate
about their work are twice as likely to have a questing disposition, which
gives them a desire to achieve new levels of performance, and a connecting
disposition, which makes them connect to people who share their interests
and can help them address new challenges, which are very important for
success and value creation. This research also revealed that there is an inverse
relationship between the level of passion in the workforce and the size of
the company. The larger the company, the lower the level of passion among
the workers, and the most passionate workers are those who are either

self- employed or working as freelance contractors. These data show that
executives need to pay close attention to engagement and level of passion

amongst their employees on a sustainable, long- term basis, as they are crucial

for innovation, value creation and the long- term success of their organization.
High levels of employee dissatisfaction are apparent in many surveys. For
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example, a 2011 Mercer survey of 30,000 workers worldwide showed
that between 28 percent and 56 percent of employees wanted to leave
their jobs. Another source of job satisfaction data shows that only 45
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percent of US employees find their jobs satisfying, 60 percent intend to
leave if the economy improves, only 20 percent feel very passionate about
their job, fewer than 15 percent agree that they feel strongly energized
by their work and only 31 percent believe that their employer inspires
the best in them. A recent survey of 32,000 employees shows that only
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35 percent of the global workforce is highly engaged, stress and anxiety
about the future are common and employees have doubts about the level
of interest and support coming from senior leaders. According to a 2009

survey by the UK- based Chartered Institute of Personnel & Development
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(CIPD), only 37 percent of employees are satisfied with their work.
Another problem is related to decreasing levels of trust. Only about
50 percent of the wider public in the Western world puts faith in the