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“This pandemic period has showed how loyal our employees are. We
joined forces on the battlefield, participated, suffered together, and
exercised all our values. But we are not heroes – we only did our job.

This situation has enabled us to move forward with our commitment to
becoming One with Society. Human relationships are the most valuable

thing we have.”

Mauro Aurelio de Alvim Costa

CEO Americas Servicos Medicos

Final Remarks

UnitedHealth Group Brazil published the Special Report – Our Response to COVID-19 exceptionally in 2020 to give
transparency to the leading strategies and efforts the company developed during the pandemic in the first half of the year.

This document presents content and topics validated by the UnitedHealth Group Brazil senior management.

In the United States, UnitedHealth Group launched in 2020 its first Sustainability Report to showcase the company’s work
to fulfill its mission - to help the health system work better for everyone- in a socially conscious way. The 2020 Sustainability
Report is publicly available at www.uhg.com/sustainability.

For more information on UnitedHealth Group Brazil’s sustainability efforts and reports, please contact
responsabilidadesocial@uhgbrasil.com.br.