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FOOD AND BEVERAGE SERVICE - LEARNER'S MANUAL

6 Introduction

This module will introduce you to all the necessary arrangements and preparations from
the opening for the day till closing time. It also describes the types of services, guest circle,
service sequences and procedures that you need to know as a food and beverage
server, and other important topics for a smoother operation such as shift handover and
closing.

6.1 Types of service

Various types of services offered to the guest according to the different types of
restaurants are as follows:

Full Silver Service

This is a form of table service where the waiter brings the meal to the guest, who is seated
at the table. The food is served to the guest from silver flats.

Pre-Plated Service

The waiting staffs receive the meal already plated from the kitchen and present it to
the guest ready to eat. Sometimes a cloche is used to cover the plate. The food servers
remove the cloches from the guest plates simultaneously, often with great showmanship.

French Service

It is personalised service. Food is brought from the kitchen in dishes & slavers which
are placed directly on the table. The plates are kept near the dish & the guest help
themselves.

Buffets

A buffet meal is a meal where guests leave their table to choose food from a selection
of dishes that are on display. On occasions, especially when there are large numbers of
people requiring service over a short period, buffet style service is particularly suitable. This
type of service is popular for the service of both breakfast and lunch in the International
hotels/restaurants & in Banquet functions in many countries.

Counter or Cafeteria Service

It is a form of service where the guest collects a tray from the beginning of the service
counter, moves along the counter selecting the meal, pays cash and then collects the
appropriate tableware for the meal and then locates a table to sit at.

Snack Bar Service

Is where the guest is either seated at the bar itself or at a table within the Snack Bar.
They order from a limited menu of popular quick service dishes, such as sandwiches and
are then served from behind the snack bar. Guests can also order items for 'Takeaway’.

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