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ll REAL Real World taking phone

WORLD messages; leaving phone
messages

Work in pairs. Discuss these questions.

1 How often do you use your mobile or landline
every day?

2 Which three people do you call or text the most?
3 Do you ever need to speak English on the phone?
If so, who do you have to speak to?

4 How often do you check your phone messages? Do
you always phone people back? Why? /Why not?

•
• REAL WORLD Taking phone messages
•
a Fill in the gaps with these words .
•
• called meeting afraid
line leave message

1 I'm he isn't here this afternoon.

2 Can I take a ?
www.english0905.com
3 Shall I tell him you ?
4 Hold the , please. I'll put you through.
5 I'm sorry, he's in a
• REAL WORLD Leaving phone messages
•
• 6 Would you like to a message? •
•
• b B Match these headings to the sentences from the
• 25 Listen and check .
• • phone conversations .
• •
•
•
11
• lillijl 1Mill•li!• p139 • saying where people can contact you
•
9 2s PRONUNCIATION Listen again and practise. • leaving a message
•
•
asking to speak to someone
Copy the stress and polite intonation. •
•
• a
rm afraid he Tsn't here this afternoon. •
•
• Can I speak to (Matt Robertson), please?
•
a '9!.]4->a.1 926 Look at the photos. David • Is (Matt) there, please?
•
wants to talk to his friend Matt. Watch or listen to • Could I speak to (David Baxter), please?
•
three conversations. Are these sentences true or •
•
false? • b
• Could you ask him/her to phone me tomorrow?
1 Matt's in a meeting at the recording studio. •
•
2 Carol thinks Matt is at work. • Can you ask him/her to call me back?
•
• Just tell him/her (Matt Robertson) called .
3 David is at home when Matt calls him back. •
• c
•
b Listen again and answer these questions. •
• He/She can ring me at the office .
1 Does David call Matt's mobile? He/She can get me on my mobile.
2 Why is Carol at home today? He/She can call me at home this evening.
3 Why does David want to talk to Matt?
TIP• When we tell people who we are on the phone,
4 Where is David going to be this evening?
we say: It's David. not I'm David.
5 Is David going to call Matt again later?
l#ijl'i'lthmlf> p139