Page 10 - HealthnetworkMagazine2019-FIN_Neat

Lisa Herchek, Chief Operating Officer and Megan Frankel, President

Here to Serve You

Q&A with Healthnetwork Foundation’s Leaders

A As leaders of this unique non- Megan does an amazing job with all that. She
profit, Lisa and Megan make
spends a lot of time traveling to visit our
their #1 goal balancing the needs
members, partner groups, and hospitals to
of our Healthnetwork families and maintain those relationships.
hospital partners.
Megan, what does Lisa do?
Lisa, tell us about Megan’s job. None of what Lisa just described would

What Healthnetwork does is not always matter if it were not for the team here
intuitive, and Megan is passionate about answering calls. To be a Healthnetwork
educating people on how we can help them. medical coordinator requires a unique skill set.
In order to ensure access for our members, it’s Our staff has to be empathetic to receive calls
important that we maintain constant contact from people who have often just had their
with our hospital partners—and that requires world turned upside down by a health
regular visits, staying on top of the latest diagnosis. But they also need to be tenacious
treatment options, and understanding great to advocate on the patients’ behalf. We serve
research opportunities we can help support. around 5,000 families a year, and our medical

10 Healthnetwork Foundation | www.healthnetworkfoundation.org