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Table of Contents
BUSINESS SKILLS E-LEARNING ............................................................................ 6
AGILE ......................................................................................................................... 7
CHANGE MANAGEMENT ......................................................................................... 8
COACHING FOR SUCCESS ..................................................................................... 9
COACHING FUNDAMENTALS ................................................................................ 10
COMMUNICATION SKILLS ..................................................................................... 11
CUSTOMER SERVICE EXCELLENCE ................................................................... 12
DECISION MAKING ................................................................................................. 13
DELEGATING .......................................................................................................... 14
DEVELOPING RESILIENCE .................................................................................... 15
EMOTIONAL INTELLIGENCE ................................................................................. 16
EXECUTIVE PRESENCE ........................................................................................ 17
GIVING FEEDBACK ................................................................................................ 18
GROW MODEL ........................................................................................................ 19
GROWTH MINDSET ................................................................................................ 20
INFLUENCING SKILLS ............................................................................................ 21
LEADING VIRTUAL TEAMS .................................................................................... 22
MANAGING A TEAM ............................................................................................... 23
MANAGING TIME .................................................................................................... 24
MATRIX MANAGEMENT ......................................................................................... 25
MENTORING ........................................................................................................... 26
PERFORMANCE MANAGEMENT ........................................................................... 27
PERFORMANCE REVIEW ...................................................................................... 28
PLANNING & ORGANISING .................................................................................... 29
PREPARING FOR JOB INTERVIEWS .................................................................... 30
PRESENTATION SKILLS ........................................................................................ 31
PROBLEM SOLVING ............................................................................................... 32
RECRUITMENT SKILLS .......................................................................................... 33
SCRUM .................................................................................................................... 34
SMART OBJECTIVES ............................................................................................. 35
TEAM HEALTH CHECK ........................................................................................... 36
TEAMWORKING AND WELLBEING AT HOME ...................................................... 37
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