Page 36 - Letters of Reference

From: Robert Berman
Date: August 29 at 6:56:22 PM CDT
To: JANET OWEN
Subject: Sale of our residence

Dear Janet,

I wanted to take the time to write you a letter to tell you how much Robin and I
have enjoyed having you represent us in the sale of our Penthouse at 189
East Lake Shore Drive. From the moment we met, I was impressed by your
knowledge, your professionalism and your upscale approach in every single
aspect of this transaction.

You were an extremely effective communicator. We never had to wonder what
was happening. You were always reaching out to us and you communicated
beautifully. Your marketing material was beyond compare and in fact, we have
never seen anything quite like it. All of your advertising was beautifully
presented.

We were impressed that every Buyer that you brought through our home was
highly qualified.

In our opinion, you are head and shoulders above the rest. We would not
hesitate to enthusiastically endorse you or refer you to our friends or family
who are considering buying or selling. Robin and I can well understand why
you are the top broker in the luxury market in Chicago.

Sincerely,

Robert Berman