Page 59 - User manual - Ledger Nano S

Please note that your private keys are not erased since they are linked to your 24 word

recovery phrase.

What to do if your Ledger Nano S screen is not responsive

If the screen of your Ledger Nano S is stuck on the same menu and you can not scroll up or

down do the following procedure:
1. Download the Ledger Manager
​
2. Launch it
3. Do not plug or unplug your Ledger Nano S

4. Press and hold the left button for at least 5 seconds (the button near the micro USB

port)
5. Plug in your Ledger Nano S
6. The screen will display "Bootloader"
7. Release the left button
8. The Ledger Manager will start loading