Page 18 - TrailerTalk April 2024 Edition - LR

TRAILERTALK

Dealers: Participate in the NTDA Shop

Productivity Hours Survey

For dealers that measure performance on an hourly, daily, weekly or
monthly basis, it is important to have industry metrics and benchmarks
to determine how well your shop is performing. The National Trailer
Dealers Association (NTDA) Service Department Labor Hours Guide
gives dealers a tool to assist in the process of measuring their shop
operations.

Data in this report can be used in establishing baseline installation
times for dealership operations, enabling service departments to take
stock of their current production levels and pinpoint potential areas of
improvement.

Dealer Compensation Survey

Deadline Extended

The NTDA is conducting a Dealer Compensation Survey. The
study includes detail metrics for: Executive Compensation,
The NTDA is conducting a Service Department Labor Hours Survey in
2024. The deadline has been extended to May 15, 2024. Visit https:// Employee Compensation, Sales Commission Plans, Inside/Counter
ntda.site-ym.com/page/DealerSurveys to download a copy of the Sales Policies, and more. Visit https://ntda.site-ym.com/page/
survey. Hard copies were also mailed to Dealer members. Primary DealerSurveys to download a copy of the survey and return it
dealer member contacts should have also received an email with the
surveys attached. by May 15, 2024. There is no fee to participate, and participants
receive the aggregated results report free-of-charge as a benefit of
There is no fee to participate in the 2024 survey. Participants receive a membership.
free copy of the survey report.

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