Page 17 - Just Better Care Contractor Handbook

People Who Are Homeless or at Risk of Being Homeless
• Without any acceptable roof over
their heads, e.g. living on the street,
under bridges, in deserted buildings.
• Moving between various forms of
temporary or medium-term shelter such as hostels, refuges, boarding houses or friends’ places.
• Constrained to living permanently in single rooms or in private boarding houses.
People Who Live in Rural and Remote Areas:
Rural and remote refers to those areas outside of major cities defined by a number of different official geographical classifications.
People Who Are Financially or Socially Disadvantaged:
Individuals who, for whatever reason, are without ongoing financial support as a result of incurred debt, unemployment, age or disability.
These individuals may also be socially vulnerable as a result of perception or inaccessibility, or have a tendency for self-isolation.
People Who Are Care Leavers:
A person who was in institutional care or other forms of out-of-home care including foster care, as a child or youth (or both) at some time during the 20th century.
Care leavers include Forgotten Australians, former child migrants and people from the Stolen Generation.
People from Lesbian, Gay, Bisexual, Transgender, Intersex and Queer and Asexual (LGBTIQ+) Communities: “LGBTIQ+” refers collectively to people who are Lesbian, Gay, Bisexual, Transgender, Intersex, Asexual and the + represents minority gender identities and sexualities not explicitly included in the term LGTBTIQ+.
These five distinct but sometimes overlapping groups are part, but
not all, of what we mean when we speak about “LGBTIQ+” communities/ populations.
People Who Are Veterans of the Australian Defence Force or an Allied Defence Force:
A member of the veteran community is broadly defined as a veteran of the Australian or Allied Defence Force,
or a spouse or widow/er of a veteran.
Parents Separated from Their Children by Forced Adoption
or Removal:
Forced adoption or removal involves where a child’s natural parent,
or parents, were compelled to relinquish a child for adoption.
Aboriginal and/or Torres Strait Islander Communities:
Individuals who identify as Aboriginal and/or Torres Strait Islander are considered a special needs group
due to the historical social, health
and educational disadvantage of Aboriginal and/or Torres Strait Islander peoples.
Customer Care
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